The Comfort Club is two licensed NCIS maintenance visits a year, spring and fall, that catch the small problems before they become the 2am emergency. Three membership tiers, priced per system, from $240 a year.
Most HVAC emergencies aren't random. They're the result of a small problem, a worn capacitor, a dirty flame sensor, a condensate drain that's been slowly clogging, that nobody caught because nobody was looking. By the time the system stops working, the problem has been building for months, and it picks the worst moment to surface: the first cold snap in November, the hottest week of August, a holiday weekend.
The Comfort Club is how you get ahead of that. Two visits a year, spring and fall, where a licensed NCIS technician goes through your heating and cooling system before the season that depends on it. Not a quick look. A real inspection, with documented findings, a safety check, a fresh filter, and a clear answer to the question every homeowner eventually asks: is this system going to make it through another winter?
At Silver and Gold, members also go ahead of non-members in the scheduling queue when something does come up, with a 10% discount on service labor and no overtime charges on HVAC calls. For homeowners who've been burned by surprise repair bills and contractors who don't call back, that's not a small thing.
Every tier, Bronze, Silver, and Gold, includes the same two core visits, each a licensed, documented inspection. Spring before cooling season, fall before the furnace has to work.
A furnace that's running isn't always a furnace that's running safely. The heat exchanger inspection alone, which checks for cracks that can let combustion gases into the living space, is worth the visit.
Priced per HVAC system, per year. A furnace and central air together count as one system. Every tier gets the two seasonal visits and the safety inspection.
The foundation: two visits a year, a comprehensive safety inspection at each, and filter replacement.
Everything in Bronze, plus a discount on repairs, no overtime charges, and a place ahead of non-members in the queue.
Everything in Silver, with the labor discount extended to plumbing and electrical, plus filter change notifications.
More than one system? Homes with more than one system pay full price for the first membership and get 20% off each additional system at the same tier.
| Feature | Bronze | Silver | Gold |
|---|---|---|---|
| Annual price (per system) | $240 | $324 | $420 |
| Spring cooling maintenance | |||
| Fall heating maintenance | |||
| Heating & cooling safety inspection | |||
| Standard 1" filter replacement | |||
| 10% HVAC service labor discount | · | ||
| No overtime labor charges on HVAC calls | · | ||
| Priority scheduling | · | ||
| 10% plumbing service labor discount | · | · | |
| 10% electrical service labor discount | · | · | |
| Filter change notifications | · | · |
Silver and Gold members go ahead of non-members in the queue. During the busiest summer and winter stretches, when non-member wait times stretch out, you're not at the back of a long list.
The 10% labor discount applies to service calls and repairs on the covered system: capacitors, blower motors, flame sensors, and the like. At Gold, the same 10% applies to plumbing and electrical service labor and repairs. It doesn't apply to full equipment replacement, and we'll always tell you which situation you're in first.
Silver and Gold members pay the standard labor rate on HVAC service calls, whatever the hour. A furnace that quits on a Saturday night in January is billed like a Tuesday afternoon call, and one bad night can cover the cost of the membership.
Gold members get a heads-up when it's time to change the filter between seasonal visits, so the system isn't pulling air through a clogged one for months. A dirty filter is one of the most common reasons a system loses airflow and starts short-cycling.
Memberships are per system. A second system, or a mini-split alongside a main unit, enrolls at 20% off the same tier. Example at Gold: $420 + $336 = $756 a year for two systems.
Spring visits run March through May, with a goal of finishing by June 1; fall visits run September through November. You'll get a reminder before each appointment, and the office batches visits by area to keep wait times down.
A furnace and central air conditioner together count as one system. A heat pump system counts as one. A boiler counts as one. A geothermal system counts as one. If your home has two separate HVAC systems serving different zones, each requires its own membership, with a 20% discount on the second enrollment and beyond.
You'll receive whichever seasonal visit is coming up next and the one that follows. The membership year runs from your enrollment date and renews on that date annually. If you enroll in July, your first visit is the fall heating maintenance, and your spring cooling visit follows in the next spring window.
Silver and Gold members receive no overtime labor charges on HVAC service calls, so after-hours and weekend calls are billed at the standard rate. The 10% service labor discount applies to the repair work on the covered system. Both benefits apply to unscheduled service calls, not just the two seasonal visits.
Yes. If a technician is at your home for a repair and you'd like to enroll at Silver or Gold, the 10% discount can be applied to that repair once membership is paid. The repair doesn't count as one of your two annual maintenance visits, so you'll still receive both the spring and fall visit during your membership year.
For older systems, maintenance is often worth more, not less. A system that's 12 or 15 years old benefits from close attention, because that's when small developing problems are most likely to turn into failures. Regular maintenance also gives our technicians a documented picture of the system over time, so when the replacement conversation comes up, it's based on findings rather than a guess.
Most HVAC manufacturer warranties require documented annual maintenance to remain in effect. Skipping service doesn't just risk the equipment, it can void the coverage you paid for. Comfort Club visits are documented and can serve as that maintenance record.
Call us. We'll go over which tier makes sense for your situation, confirm the number of systems in your home, and get you set up. Enrollment takes a few minutes, and we'll schedule your first visit once membership is confirmed.
Call North Central Iowa Service to enroll or to ask any questions about the program. We'll help you figure out which tier fits your situation and get your first visit on the calendar. Already a member and need to schedule a visit, ask about your account, or upgrade your tier? Give us a call and we'll take care of it.
(515) 332-1506 Live Answer · 24 Hours · 7 DaysNorth Central Iowa Service is a multi-trade company covering heating, cooling, plumbing, and electrical for homes and businesses across North Central Iowa. Comfort Club is built around HVAC, but Gold members extend their service labor discount to plumbing and electrical too, so the savings follow you across every trade we handle. For homeowners who want one company managing all of it, that's the membership that gets you there.
Furnaces, air conditioners, heat pumps, mini-splits, geothermal, seasonal maintenance.
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