The Comfort Club is two licensed NCIS maintenance visits a year, spring and fall, that catch the small problems before they become the 2am emergency. Three membership tiers, priced per system, with the first year free on every new NCIS install.
Most HVAC emergencies aren't random. They're the result of a small problem, a worn capacitor, a dirty flame sensor, a condensate drain that's been slowly clogging, that nobody caught because nobody was looking. By the time the system stops working, the problem has been building for months, and it picks the worst moment to surface: the first cold snap in November, the hottest week of August, a holiday weekend.
The Comfort Club is how you get ahead of that. Two visits a year, spring and fall, where a licensed NCIS technician goes through your heating and cooling system before the season that depends on it. Not a quick look. A real inspection, with documented findings, a safety check, a fresh filter, and a clear answer to the question every homeowner eventually asks: is this system going to make it through another winter?
Members also go to the front of the scheduling queue when something does come up, and at Silver and Gold there's a 10% discount on service labor. For homeowners who've been burned by surprise repair bills and contractors who don't call back, that's not a small thing.
Every tier, Bronze, Silver, and Gold, includes the same two core visits, each a licensed, documented inspection. Spring before cooling season, fall before the furnace has to work.
A furnace that's running isn't always a furnace that's running safely. The heat exchanger inspection alone, which checks for cracks that can let combustion gases into the living space, is worth the visit.
Priced per HVAC system, per year. A furnace and central air together count as one system. Every tier gets the two seasonal visits and the safety inspection.
The foundation: two visits a year, a complete safety inspection at each, filter replacement, and priority scheduling.
Everything in Bronze, plus a discount on repairs, no overtime charges, and filter reminders so you're not guessing.
Everything in Silver, extended to plumbing and electrical, plus priority emergency service and a loyalty credit.
New NCIS install? Your first year is free. Every new HVAC system installed by North Central Iowa Service includes the first year of Comfort Club at no charge. Homes with more than one system pay full price for the first membership and get 20% off each additional system at the same tier.
| Feature | Bronze | Silver | Gold |
|---|---|---|---|
| Annual price (per system) | $240 | $340 | $480 |
| Spring cooling maintenance | |||
| Fall heating maintenance | |||
| Heating & cooling safety inspection | |||
| Standard 1" filter replacement | |||
| Priority scheduling | |||
| 10% HVAC service labor discount | · | ||
| No overtime labor charges | · | ||
| Filter change reminders | · | ||
| 10% plumbing service labor discount | · | · | |
| 10% electrical service labor discount | · | · | |
| Priority emergency scheduling | · | · | |
| $100 annual loyalty credit | · | · |
Every new HVAC system installed by NCIS includes the first year of Comfort Club at no charge, both seasonal visits, the safety inspection, and filter replacement, so your manufacturer warranty stays valid from day one.
Gold members earn $100 in credit every active year, accumulating up to $500, toward a future HVAC replacement with NCIS. It doesn't expire. Five years on Gold is $500 toward your next system before you've made a single call.
Members go ahead of non-members in the queue. During the busiest summer and winter stretches, when non-member wait times stretch out, you're not at the back of a long list. Gold adds priority emergency scheduling for urgent calls.
The 10% labor discount applies to service calls and repairs on the covered system: capacitors, blower motors, flame sensors, and the like. It doesn't apply to full equipment replacement, and we'll always tell you which situation you're in first.
Memberships are per system. A second system, or a mini-split alongside a main unit, enrolls at 20% off the same tier. Example at Silver: $340 + $272 = $612 a year for two systems.
Spring visits run March through May, with a goal of finishing by June 1; fall visits run September through November. You'll get a reminder before each appointment, and the office batches visits by area to keep wait times down.
A furnace and central air conditioner together count as one system. A heat pump system counts as one. A boiler counts as one. A geothermal system counts as one. If your home has two separate HVAC systems serving different zones, each requires its own membership, with a 20% discount on the second enrollment and beyond.
You'll receive whichever seasonal visit is coming up next and the one that follows. The membership year runs from your enrollment date and renews on that date annually. If you enroll in July, your first visit is the fall heating maintenance, and your spring cooling visit follows in the next spring window.
Silver and Gold members receive no overtime labor charges on HVAC service calls, so after-hours and weekend calls are billed at the standard rate. The 10% service labor discount applies to the repair work on the covered system. Both benefits apply to unscheduled service calls, not just the two seasonal visits.
Yes. If a technician is at your home for a repair and you'd like to enroll at Silver or Gold, the 10% discount can be applied to that repair once membership is paid. The repair doesn't count as one of your two annual maintenance visits, so you'll still receive both the spring and fall visit during your membership year.
For older systems, maintenance is often worth more, not less. A system that's 12 or 15 years old benefits from close attention, because that's when small developing problems are most likely to turn into failures. Regular maintenance also gives our technicians a documented picture of the system over time, so when the replacement conversation comes up, it's based on findings rather than a guess.
Most HVAC manufacturer warranties require documented annual maintenance to remain in effect. Skipping service doesn't just risk the equipment, it can void the coverage you paid for. Comfort Club visits are documented and can serve as that maintenance record.
Priority scheduling, available at all three tiers, means you're placed ahead of non-members in the standard service queue. Priority emergency scheduling, available at Gold, is a higher level of placement for urgent situations, where your call moves to the front regardless of what else is on the schedule.
Call us. We'll go over which tier makes sense for your situation, confirm the number of systems in your home, and get you set up. Enrollment takes a few minutes, and we'll schedule your first visit once membership is confirmed.
Call North Central Iowa Service to enroll or to ask any questions about the program. We'll help you figure out which tier fits your situation and get your first visit on the calendar. Already a member and need to schedule a visit, ask about your account, or upgrade your tier? Give us a call and we'll take care of it.
(515) 332-1506 Live Answer · 24 Hours · 7 DaysNorth Central Iowa Service is a multi-trade company covering heating, cooling, plumbing, and electrical for homes and businesses across North Central Iowa. Comfort Club is built around HVAC, but Gold members extend their service labor discount to plumbing and electrical too, so the savings follow you across every trade we handle. For homeowners who want one company managing all of it, that's the membership that gets you there.
Furnaces, air conditioners, heat pumps, mini-splits, geothermal, seasonal maintenance.
Explore Heating & Cooling →
Water heaters, drain cleaning, leak detection, fixtures, sump pumps, water treatment.
Explore Plumbing →
Panel upgrades, new wiring, lighting, surge protection, outlet and switch repair.
Explore Electrical →