Accessibility Statement

Our Commitment

North Central Iowa Service is committed to making our website usable for as many people as possible, including people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the widely recognized standard for accessible websites.

What We Do

Steps we take to keep the site accessible include:

• Clear, semantic page structure with a logical heading order
• Descriptive alternative text for meaningful images
• Keyboard access for navigation, menus, and forms
• Visible focus indicators for people navigating by keyboard
• Color combinations chosen for sufficient contrast
• Form fields with clear, associated labels
• Support for reduced-motion preferences
• A responsive layout that adapts to phones, tablets, and computers

Ongoing Effort and Known Limitations

Accessibility is an ongoing effort. Some content, such as the embedded Google map on our service-area pages, is provided by a third party and may not fully meet the same standards. We continue to test and improve the site over time.

Compatibility

The site is designed to work with current versions of major browsers and with common assistive technologies, such as screen readers and speech recognition tools.

Need Help? Call Us

If any part of this site is difficult to use, you do not need to navigate it to reach us. A real person answers our phone 24 hours a day, 7 days a week at (515) 332-1506. We are glad to take any request, answer questions, or provide information in another format over the phone.

Report a Problem

We welcome your feedback. If you encounter an accessibility barrier on this site, please tell us so we can fix it. Call us, use our contact page, or write to us at the address below. It helps if you describe the issue and the page where you found it.

North Central Iowa Service
1700 13th Street North, Humboldt, IA 50548
Phone: (515) 332-1506